Refund policy

FOR LOCAL ORDERS

If you’re not totally obsessed with your WorldofNoraly.com purchase, return or exchange it for free (no return shipping or handling fees) within 30 days of purchase. We’ll process your return as soon as we receive it for the purchase amount minus the original shipping charges. Please note it may take up to 10 business days for the credit to appear on your account.

  • When you return your purchase to WorldofNoraly.com or by mail within 30 days of the purchase date, you will receive a full refund to your original payment method for the price of the item(s).
  • Unfortunately, we can’t accept returns or issue refunds after 30 days.
  • Local means located in The Netherlands

HERE'S HOW TO RETURN OR EXCHANGE YOUR ITEM(S)

  1. Fill out the Returns + Exchanges form on the back of your order summary—use the top box for returns, the bottom box for exchanges. Place the completed form with your item(s) in the original WorldofNoraly.com or WorldofNoraly.com packaging, or any well-padded envelope or box.
  2. Seal up the box and drop it off anywhere in the nearest mail!

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Cosmetics for return can not be opened or used.

You can always contact us for any further question at sales@worldofnoraly.com


FOR INTERNATIONAL ORDERS

Unfortunately, we can’t offer merchandise exchanges on orders shipped internationally. Only credit back to the original form of payment is available.

Any questions about your return? Send us a text or whatsapp at +31 6 24149955 .